Meet Darwin CX’s Intelligent AI Agents Built to Help Publishers Work Smarter, Not Harder. Modern publishers are using AI to save time, make better decisions, and support their teams more effectively. Not all AI tools provide real results, so it is important to choose the right solution. With Darwin CX, you get AI agents that think ahead, learn as they go, and handle everyday tasks, allowing your team to focus on higher-value work.
Darwin CX agents are not generic chatbots. They are purpose-built for publishing, fully integrated with your workflows and data, and designed to help your team achieve measurable results.
Whether you’re migrating or configuring campaigns, manage renewals, or generate reports, AI can help your team:
Information Reporting Agent
Get instant access to live performance reports and key metrics without searching through spreadsheets.
Ask questions in plain English and receive step-by-step guidance from Darwin CX’s growing library of guides and resources.
Automates campaign migrations and configuration with full accuracy, removing setup errors and tedious manual work.
When assessing AI tools, publishers should consider with they can:
Agentic AI can transform publishing operations when it is aligned with your workflows and business needs
Choose AI platforms that:
Ready to see AI super-assistants in action?
This AI Cheat Sheet for Publishers helps you cut through the noise and find AI assistants that actually deliver value for your team.
“With a diverse range of acquisition channels (including more than 60 retail stores), a highly sophisticated renewal matrix, and complex and frequently changing subscription gift offers, Australian Geographic presents a few rather unique challenges. The Darwin system has given us a number of new ways to promote and retain subscriptions and we’re currently outperforming Australian industry benchmarks both in retention and acquisition.”
By leveraging Darwin’s ever-growing functionality, ZoomerMedia has seen record growth across all their platforms. As our first-party data increases in value, we are most excited about being able to expand into new lines of business.
The complexity of a subscription business is widely underestimated and not well understood. While the conversion to Darwin required a fundamental change to our business, it has been well worth it.
Subscriber and membership growth is a key part of our strategy. Kudos to Darwin for committing resources to developing a new platform in a space that hasn't seen innovation on this scale in decades.
As we began our data aggregation journey, the issue of data hygiene became increasingly apparent to us, Darwin’s AI-based deduplication capabilities allow us to resolve customer identities, regardless of where the data originates, leaving us with a unified customer profile that we feel confident in. That, in turn, allowed us to launch omnichannel experiences.
Darwin CX keeps its finger on the pulse of all the things that impact your business so you don’t have to. Find out what we’re learning, and how we’re using these insights to transform an industry.
A single source of real-time customer insights, campaign management, fulfillment, financial reporting, and more.
