Last updated: February 20, 2026
Darwin CX is a leader in providing outsourced technology, database, and customer data solutions. This Corporate Website Privacy Policy applies to individuals, prospects, and clients who visit the Darwin CX corporate website (the “Site”).
This Policy does not apply to subscription platforms, survey pages, or marketing micro‑sites that Darwin CX hosts on behalf of its clients. Those sites are governed by the applicable client privacy policies. Darwin CX is not responsible for the privacy practices of third‑party websites.
This Policy describes how Darwin CX collects, uses, discloses, and protects personal information collected through the Site. Should we ask you to provide certain information by which you can be identified when using this website, it will be used only in accordance with this Policy. If you have additional questions about this Policy, please email us at privacy@darwin.cx.
We collect personal information to operate, maintain, and improve the Site.
We receive and store any information you enter on our website through registration and other forms or give us in any other way. This may include your name, the company you work for, postal address, email address, telephone number, marketing preferences, and other information.
When you visit the Site, we may automatically collect certain technical and usage information, including IP address, browser type and version, device information, and pages visited.
Like many websites, we use cookies and similar technologies and may obtain individual and aggregate visitor preferences and session information.
We use cookies and similar technologies to enable core site functionality, understand site usage, and improve performance.
Cookies may be necessary, analytics‑related, or functional. Where required by law, we obtain consent before placing non‑essential cookies. You may manage cookie preferences through your browser or site‑provided tools. Disabling cookies may affect site functionality.
Darwin CX does not respond to browser “Do Not Track” signals, as no consistent industry standard exists.
Darwin CX does not sell, rent, loan, trade, or lease personal information.
We use personal information for:
We may share personal information with authorized service providers supporting website hosting, analytics, communications, and security, and with affiliates that assist in responding to inquiries.
All service providers are contractually required to protect personal information and use it only for authorized purposes.
We may disclose personal information where required or permitted by law, including in connection with legal obligations, investigations, security incidents, or corporate transactions such as mergers, acquisitions, or asset sales.
You may opt out of promotional or informational emails by using the unsubscribe instructions or contacting privacy@darwin.cx.
You may manage cookies through browser settings or site‑provided tools.
We maintain reasonable physical, administrative, and technical safeguards to protect personal information. No system is completely secure, and transmission over the Internet cannot be guaranteed.
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law.
The Site is operated from the United States. Personal information may be stored or processed in the United States or other jurisdictions.
Where required, Darwin CX relies on appropriate safeguards, including Standard Contractual Clauses (SCCs) and the UK International Data Transfer Agreement (IDTA).
For personal information collected through the Site, Darwin CX acts as a data controller. When processing personal information on behalf of clients, Darwin CX acts as a data processor.
We process personal data based on lawful grounds including consent, contractual necessity, legal obligation, and legitimate interests.
Individuals may request access, correction, deletion, portability, restriction, or objection by contacting privacy@darwin.cx, and may lodge a complaint with a supervisory authority.
Darwin CX complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). Canadian residents may request access to or correction of their personal information by contacting privacy@darwin.cx.
Residents of Quebec
Darwin CX also complies with Quebec’s Act Respecting the Protection of Personal Information in the Private Sector, as amended by Law 25.
If you are a resident of Quebec, you have the right to:
Quebec residents may submit privacy‑related requests or questions by contacting privacy@darwin.cx.
This section reflects updates for the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Darwin CX does not sell personal information and will not discriminate against individuals for exercising their rights.
This Policy is available in alternative formats upon request.
We may update this Policy from time to time. Material changes may be communicated through the Site or by email.
For questions or privacy requests, contact privacy@darwin.cx
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