Darwin CX empowers you to create a seamless multi-channel community that spans across print, web, and mobile, enhancing the lifetime value of your subscribers by engaging them where they are most active.
Welcome to Darwin CX, where we redefine the interaction between publishers and their audiences. Our platform is engineered to streamline your digital transformation, providing you with the tools you need to seamlessly transition from traditional print to a dynamic, multi-channel strategy.
Improve Retention with Digital Solutions: Darwin CX's state-of-the-art digital tools help you maintain and increase subscriber engagement, crucial for improving retention rates in a competitive market.
Leverage Paywall Solutions: Our sophisticated paywall solutions are designed to attract new customers effectively. With Darwin CX, you can tailor access to your content, enticing new readers and converting them into paying subscribers.
Manage Customer Data Easily: With all your customer interactions and data integrated into one platform, Darwin CX makes it simple to gain insights and make informed decisions. Our intuitive dashboard puts control at your fingertips, enabling you to manage, analyze, and act on your data effortlessly.
Our portfolio of best-in-class tools and services means the end of multiple vendors and inefficient, stitched-together solutions. With Darwin CX, you can choose the tools and services you need with the confidence that they will work together seamlessly.
Darwin CX empowers publishers with industry-standard tools that ensure the stability of your business while continuously releasing new digital functionality to help you build best-in-class digital customer experiences.
Reduce the complexity of your vendor list, workflow, and budgets with all of your on- and off-line services under one roof and supported by a single, dedicated Customer Success Manager, from fulfillment, audit and accounting services, customer care, outbound calling, remittance processing, and more!
Tap into new streams of revenue with a seamless paywall experience that will grow your audience by engaging with casual browsing prospects and converting them to known audiences and customers.
Collect valuable customer insights across a wide range of on- and off-line sources, then turn these insights into personalized customer interactions with minimal effort and maximum results.
Create engaged members with marketing tools designed to optimize your memberships, from acquisition to retention right through to member loyalty. Real-time data access lets you quickly spot (and fix) retention issues, and capitalize on positive member behavior and trends.
Unlock efficiencies and savings with our industry-revolutionizing print-from-platform capabilities. ‘Automagically’ pull in your variable customer data to build and send lettershop projects directly to our premium print provider, eliminating the need for minimum print quantities and inventory stocking fees, all without ever leaving the app!
Quickly build, launch, promote, track, and optimize your consumer subscription boxes with our turnkey off-line support solutions and intuitive, self-serve in-app features, from bundling, couponing, price testing, auto-renewal, variable renewal pricing, fulfillment tracking, and more!
“With a diverse range of acquisition channels (including more than 60 retail stores), a highly sophisticated renewal matrix, and complex and frequently changing subscription gift offers, Australian Geographic presents a few rather unique challenges. The Darwin system has given us a number of new ways to promote and retain subscriptions and we’re currently outperforming Australian industry benchmarks both in retention and acquisition.”
By leveraging Darwin’s ever-growing functionality, ZoomerMedia has seen record growth across all their platforms. As our first-party data increases in value, we are most excited about being able to expand into new lines of business.
The complexity of a subscription business is widely underestimated and not well understood. While the conversion to Darwin required a fundamental change to our business, it has been well worth it.
Subscriber and membership growth is a key part of our strategy. Kudos to Darwin for committing resources to developing a new platform in a space that hasn't seen innovation on this scale in decades.
As we began our data aggregation journey, the issue of data hygiene became increasingly apparent to us, Darwin’s AI-based deduplication capabilities allow us to resolve customer identities, regardless of where the data originates, leaving us with a unified customer profile that we feel confident in. That, in turn, allowed us to launch omnichannel experiences.
Darwin CX keeps its finger on the pulse of all the things that impact your business so you don’t have to. Find out what we’re learning, and how we’re using these insights to transform an industry.
A single source of real-time customer insights, campaign management, fulfillment, financial reporting, and more.
