Client Success
Part Time Contract Position
Reports to:

Project Manager

Table of Contents
Apply to This Position

We are searching for a highly motivated and organized Project Manager to join our team and lead the charge on all onboarding and conversion projects. You will play a pivotal role in ensuring our clients have a seamless experience transitioning into our system, while also fostering strong internal and external communication.


  • Participate in discovery sessions with clients and initiate the setup process within Darwin.
  • Utilize GuideCX software to organize, manage, track, and communicate all onboarding tasks and timelines.
  • Oversee all projects related to onboarding within GuideCX.
  • Manage all communications, including meetings, updates, and emails, related to onboarding and conversion work, both internally and with external clients.
  • Monitor onboarding and conversion progress and collaborate with internal and external departments to keep the project on track.


  • Minimum 2 years of experience in project management.
  • Proven experience in client onboarding and/or project conversions.
  • Strong understanding of project management methodologies and best practices.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to manage multiple tasks and priorities simultaneously.
  • Proficient in MS Office Suite applications (Word, Excel, PowerPoint).
  • Experience with GuideCX and Darwin software a plus.
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