The stable AND scalable subscriber management platform you’ve been waiting for.

See your customers, payments, and performance in 360° on a future-stable platform built to grow subscribers and revenue, not just manage them.
fly by Darwin CX is the only modular ecosystem that lets you choose the modules that match your business needs, so you can move faster, reduce friction, and scale smarter.

Elevate your business performance and turn every customer interaction into growth.

Gain the power to retain more customers, increase loyalty, and streamline every transaction effortlessly.

fly by Darwin CX helps your business grow and retain customers by:

  • Managing subscriptions and single sales across digital and print
  • Integrating seamless payment solutions for loyalty and ease
  • Providing secure, real-time access to sensitive data
  • Offering 360-degree customer care including communication, churn prediction, and subscription management

Core Modules
At a Glance

fly acquire

Customer-centric. High conversion rates. Agile.
  • Boost your clients acquisition
  • Implement flexible, innovative reward models
  • Maximize your net sales with customer-centric e-shop solutions

fly pay

fast. secure. powerful interfaces
  • Easy payment method integration
  • Paywalls
  • Billing 
  • Payment widget

fly access

Fully automated. User-friendly. Real-time based.
  • Smooth rights management and live data exchange
  • Fully automated reconciliation of upgrades and downgrades, winbacks, and reactivations
  • Secure and user-friendly login and registration processes

fly care

Customer-centric. Process-optimized. Automated.
  • Customer HUB
  • AI-based email management
  • Automated subscription management
  • Extensive agent cockpit

fly campaign

Configurable. Trainable. Accurate
  • Customer retention
  • Recommendation engine
  • Omnichannel contact paths
  • Easy customer onboarding

fly save

Aggregate. Personalize. Interact
  • Churn prevention
  • Retention campaigns

Business Solutions

fly.media: All-in-One Subscription Solution

Subscription-as-a-Service (SaaS) forms the basis for recurring revenue streams.

Our modules empower European publishers to:

  • Acquire subscribers efficiently
  • Process payments seamlessly
  • Cross-sell and upsell effectively
  • Prevent churn

Medical Journals and Publications

Deep experience in medical, nursing, pharmacy, veterinary, and dental publishing.

With audativ, you can:

  • Append NPI data for precision targeting
  • Simplify AAM and USPS audits
  • Segment by specialty
  • Track multi-channel content consumption

Customer Service is Now Even Easier with fly by Darwin CX.

One ecosystem for all processes and use cases with a customer-centric vibe!

Headshot of a guy smilingHeadshot of an old person looking at the skyHeadshot of girlHeadshot of an old person listening to music and dancingHeadshot of a young girl smilingHeadshot of a guy wearing a hatHeadshot of a guy shoutingHeadshot of a young girlHeadshot of a guy looking thourgh camera lensesHeadshot of a young boy screamingHeadshot of a young girl smilingHeadshot of a young girl wearing sunglassesHeadshot of a guy looking upHeadshot of guy smiling and wearing sunglassesHeadshot of a guy taking a picture

Your All-in-One Subscription Solution.

A fully customizable system that drives your subscription business and powers digital transformation.

Maximize results
Streamline internal processes
Boost customer loyalty
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